What is Escrow Village? ▾

Escrow Village is a secure transaction platform that holds funds until both sides do what they agreed. It helps buyers, sellers, and service providers complete deals more safely, especially when they do not already know each other.

Is Escrow Village safe? ▾

Escrow Village is built to reduce fraud by keeping funds under platform control until delivery is confirmed or a dispute is resolved on the basis of evidence. As with any transaction, users should still review deal terms carefully and keep proper proof.

Who can use Escrow Village? ▾

Individuals, merchants, freelancers, service providers, and businesses can use Escrow Village for online or physical transactions where payment protection is important.

When does the seller get paid? ▾

The seller is paid when the buyer confirms that the deal has been completed properly, or when customer support resolves a dispute and determines that payment should be released.

Can I cancel an escrow? ▾

Yes. Cancellation depends on the stage of the transaction and the actions already taken by both parties. Where funds are still eligible to be returned, the platform processes the refund according to the transaction rules.

What happens if the buyer refuses to confirm? ▾

If there is a disagreement, either party can open a dispute. Both sides will be asked to provide clear proof, and support will review the evidence before a decision is made.

What proof does Escrow Village accept? ▾

Relevant proof can include screenshots, transaction receipts, chat records, delivery confirmation, account transfer logs, videos, or any other reliable evidence that helps establish the facts of the transaction.

Do you verify users? ▾

Yes. Verification helps reduce fraud, improve trust, and strengthen dispute resolution. Some transaction types or account actions may require a higher level of verification.

How long does a dispute take? ▾

Dispute resolution time depends on the quality of the evidence, how quickly both parties respond, and the complexity of the transaction. Escrow Village works to resolve valid disputes as quickly as possible.

Does Escrow Village support physical delivery? ▾

Yes. Escrow Village can be used for physical products, meet-ups, delivery transactions, and other deals where payment should remain protected until the item or service is properly received.

Does Escrow Village support digital accounts and online assets? ▾

Yes. The platform can be used for digital accounts, websites, domains, social media assets, software access, and similar online transfers where both sides want an added layer of protection.

Is there an escrow fee? ▾

Yes. Escrow Village charges a fee based on the transaction structure and current platform settings. The applicable fee is shown during the transaction flow before payment is confirmed.

Can I use Escrow Village for services? ▾

Yes. Escrow Village supports service-based transactions such as design, development, consulting, repairs, logistics, and other professional or skilled work.

What if the seller misrepresents the deal? ▾

If the evidence shows that the seller delivered something materially different from what was agreed, Escrow Village may decide in favour of the buyer and apply the appropriate remedy under the platform rules.

What if the buyer acts dishonestly? ▾

Escrow Village reviews the full evidence from both sides. Where the proof supports the seller, the platform may release funds to the seller and record the dispute outcome accordingly.

How do I contact support? ▾

You can contact support from your dashboard, through the support section inside the platform, or through the official contact channels shown on the website.