Frequently Asked Questions by EscrowVillagers
Below are a list of frequently asked questions by EscrowVillagers. If you have any question the list below did not answer, contact us via the live chat.
What is EscrowVillage?
EscrowVillage is a secure platform that acts as an intermediary to hold funds in escrow during transactions between buyers and sellers. We ensure both parties fulfill their commitments before releasing payment, providing a safe and reliable environment for trading.
How does the escrow service work?
When you engage in a transaction on EscrowVillage, the buyer's funds are held securely by us until both parties meet the agreed terms. Once both the buyer and seller fulfill their obligations, the funds are released to the seller. This process ensures that neither party is at risk of fraud or non-fulfillment.
How long does it take to withdraw funds to my bank account?
With EscrowVillage, you can withdraw funds to your bank account in seconds. After your transaction is completed and funds are released, you can instantly transfer your money, ensuring quick access to your earnings.
Can I swap Naira (NGN) to USDT (Tether) or USDT to Naira?
Yes! EscrowVillage offers a seamless and secure service to swap Naira (NGN) to USDT (Tether) or USDT to Naira (NGN). Our platform makes it easy to convert between these currencies with peace of mind, knowing your funds are protected during the exchange process.
Are my transactions safe on EscrowVillage?
Yes, we take security seriously. EscrowVillage uses industry-standard encryption and two-factor authentication (2FA) to protect your account and transactions. We also ensure that your funds are held securely in escrow until both parties meet their obligations.
What happens if there’s a dispute between the buyer and seller?
In the event of a dispute, EscrowVillage provides a reliable dispute resolution process. Our team will review the details of the transaction and work with both parties to come to a fair resolution, ensuring that the process is handled efficiently and transparently.
Do you charge any fees for using the escrow service?
Yes, we charge a small service fee for using the escrow service. However, our fees are competitive and transparent. You will always know the exact cost upfront before proceeding with a transaction. We believe in providing value while keeping our services affordable.
How can I start using EscrowVillage?
Getting started is simple! Sign up for an account on EscrowVillage, complete the verification process, and then you can begin making transactions—whether you're buying, selling, or swapping currencies. Our user-friendly platform makes it easy for both beginners and experienced traders.
Can I use EscrowVillage for international transactions?
Absolutely! EscrowVillage supports international transactions, allowing users from different countries to trade securely. Whether you're dealing in Naira, USDT, or other currencies, our platform connects buyers and sellers globally with ease.
What currencies can I trade on EscrowVillage?
Currently, we offer seamless trading between Naira (NGN) and USDT (Tether). However, we are continuously working to expand our services and offer more currency options in the future.
How can I contact customer support if I need help?
Our customer support team is available 24/7 to assist you. You can reach out to us through our website’s live chat, via email, or through our support hotline. We’re here to help with any issues or questions you may have.