Find mechanics and agree vehicle-repair payments

Start with diagnosis

Tell the provider when the fault occurs and what has already been checked. Agree inspection cost, call-out arrangements and whether the vehicle will be moved. Do not authorise an open-ended repair based on a brief chat. A fault diagnosis may change after inspection, so record how a revised quote must be approved.

• Describe symptoms and vehicle details.
• Agree diagnosis and call-out charges.
• Require approval before extra work.

Itemise labour and parts

Ask which parts are proposed, their condition, compatibility and cost, and who buys them. Record whether removed parts will be returned and what evidence of purchase is expected. Clarify towing, storage and other charges. Keep any agreed warranty terms in writing without assuming every repair has the same cover.

Define completion and checks

Agree how the completed repair will be demonstrated and who may inspect it. Safety-critical work should be assessed by a suitably qualified professional; an escrow platform cannot certify a vehicle as safe. Record any test results and remaining faults rather than treating engine noise disappearing briefly as complete acceptance.

Offer your mechanic services

Create an accurate service listing with the work you undertake, service area, inspection arrangements and the basis of your pricing. Show genuine examples with permission. State limits clearly and agree each job separately; a public listing is an introduction, not approval to start repairs without the customer’s consent.

Common questions