Escrow for physical services and on-site jobs

Describe the work and the location

For a repair or installation, identify the item or area being worked on, the reported problem, included materials and the expected result. Agree who buys consumables, who grants access and whether transport is included. A price without this context can lead to a dispute even when both parties believe they are acting fairly.

• Describe the job and where it will take place.
• Record what the quoted price includes.
• Agree dates and what happens if access is unavailable.
• Explain the inspection or completion test.

Agree evidence before anyone starts

For a repair, the relevant evidence may be a working test and a handover note. For an installation, it may include photographs, measurements and a demonstration. Choose evidence that proves the agreed result rather than relying only on a message saying “done”.

If a job changes after inspection, write down the changed scope and price before proceeding. Do not let an old description remain the only record of a substantially different job.

Check competence and physical safety

A payment arrangement does not replace checking whether someone is suitable for the work. Ask for relevant experience and any qualifications or approvals needed for the job. Arrange safe access and protect personal information. Escrow Village does not automatically inspect a property or certify the quality or safety of a physical service.

Review the result before releasing funds

Compare the completed job with the terms. Raise specific concerns during the review period and keep photographs, messages and other useful records. If the parties cannot resolve the issue, use the transaction dispute process while it is open. Fees and available account options should be checked before funding.

Common questions