Effective Date: November 25, 2024
Last Updated: May 10, 2025
Welcome to EscrowVillage. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website, mobile features, or any of our services.
When you use EscrowVillage, we may collect the following information:
Personal Information: Your name, phone number, email address, and bank details for transactions.
Verification Data: Government-issued ID or other documents for dispute resolution or user verification (when required).
Transaction Data: Payment details, amounts, dates, and messages related to escrow transactions.
Device & Log Information: IP address, browser type, location (approximate), and activity logs to help improve security and usability.
Cookies & Tracking: We use cookies to remember your preferences and improve your user experience.
We collect your information in the following ways:
When you register or create a transaction on our platform.
When you communicate with us via chat, email, or phone.
Automatically, through cookies or tracking tools when you browse our website.
We use the information we collect to:
Create and manage escrow transactions.
Verify identities and prevent fraud.
Resolve disputes between buyers and sellers.
Communicate with you about your transactions.
Improve our platform and services.
Meet legal or regulatory obligations.
We do not sell your information. However, we may share your information with:
Payment partners to process deposits and withdrawals.
Legal authorities if required by law or for fraud investigations.
Service providers like web hosting, analytics, or security tools (under strict data protection agreements).
We take your privacy seriously and implement several layers of protection:
Encrypted storage of sensitive information.
Secure servers and firewalls.
Limited access only to authorized team members.
Regular monitoring for suspicious activities.
We retain your data for as long as necessary to:
Complete your transactions.
Resolve disputes.
Comply with legal and financial record-keeping requirements.
When no longer needed, we securely delete or anonymize your data.
You have the right to:
Access your personal data.
Request correction or deletion of your data.
Withdraw consent for marketing or certain data uses.
File a complaint if you believe your privacy rights have been violated.
To exercise any of these rights, contact us at protect@escrowvillage.com.
EscrowVillage is not designed for children under the age of 13. We do not knowingly collect data from minors. If you believe a child has used our platform, please contact us immediately.
We may update this Privacy Policy to reflect changes in our practices or services. When we do, we will update the “Effective Date” at the top of this page. You are encouraged to review this policy regularly.
If you have questions or concerns about this Privacy Policy or your data, please email us at:
📧 protect@escrowvillage.com