Escrow Village · Service guide
Buy and sell goods with escrow payment protection
Whether you are buying a phone, equipment or another physical item, the product description matters as much as the payment method. Village Market helps people discover listings. Escrow Village provides a separate transaction process for parties who agree to use escrow.
Before agreeing a purchase
Ask for the model, condition, included accessories, known faults and suitable evidence that the seller has the item. Compare the price with the description and ask about anything that seems inconsistent. Do not assume that a listing image proves ownership or that every claim in a listing has been independently checked.
- Save the exact listing and agreed specification.
- Agree collection or delivery arrangements.
- Record who pays delivery charges.
- Define inspection, rejection and acceptance conditions.
Use a real funded transaction
The seller should check the transaction status in their account before sending goods. A bank alert, chat message or image of an escrow page is not a substitute for checking the platform itself. The buyer should check the transaction details before funding and inspect delivery before release.
Keep delivery evidence tied to the item
Tracking information can help show movement, but it may not prove the contents or condition of a package. Agree what the buyer will check and keep dated delivery evidence. Where appropriate, record serial numbers or identifying details without publishing sensitive personal documents in a public listing.
If the item differs from the agreement
Describe the difference precisely and keep the original terms available. Contact the seller through the agreed channel and use the open escrow dispute process if necessary. Do not release payment under pressure while a material delivery issue is unresolved.
Country eligibility, wallet methods, fees and delivery arrangements should be confirmed before entering a cross-border transaction. A payment workflow cannot make every product shippable to every destination.
Common questions
Does a marketplace listing automatically create escrow?
No. Discovery, negotiation and the escrow transaction are separate steps. Confirm that a real escrow transaction exists and is funded.
Should a seller trust a payment screenshot?
A screenshot can be altered or can refer to another transaction. Check the actual account and transaction status.
Can I browse before creating an account?
Public Village Market listings are available for discovery. Account and verification requirements apply when you use the platform’s protected transaction features.
Agree the details before you pay
Review the current fees, eligibility and available methods in your account. Keep the agreed terms and use the correct transaction flow.
Get started with Escrow Village